Legal
Last updated: 06.10.2026
These Terms of Service ("Terms") govern your use of the MIRRR platform operated by Scaleon Digital Ltd, a company registered in England and Wales under Company No. 17201919, with its registered office at Dept 6763, 196 High Road, Wood Green, London, N22 8HH, United Kingdom ("we", "us", "our"). By creating an account or using our services, you agree to be bound by these Terms.
MIRRR is an AI-powered virtual clothes try-on platform. Users upload photos of themselves and garment images, and the platform generates photorealistic images showing the user wearing the garment. Generated images are delivered in your dashboard. The service is provided on a credit-based, pay-per-use basis. MIRRR also takes bookings for personal stylist sessions, which are arranged as described in section 5.
You must provide a valid email address and password to create an account. You are responsible for maintaining the security of your account credentials. You must be at least 16 years of age to use the service. New accounts receive 50 complimentary credits.
We do not open new accounts for customers in Russia, Belarus, Iran, North Korea, Syria or Cuba: we refuse sign-ups from IP addresses in these countries and with email addresses from them, and we do not accept payments with a billing address in them. Signing in is never blocked by country, so an existing account holder keeps access to their account and credit balance.
Accounts are for individuals using the service for personal purposes. MIRRR is a consumer service: we do not open accounts for companies or other organisations, and an account may not be used on behalf of a business.
Credits are the sole payment mechanism for using MIRRR's generation features. Unused credits are refundable within 14 days of purchase, as set out in our Refund Policy; credits you have used are not refunded. Credits never expire. There is no subscription and no limit on how many credits may be purchased per day. Each custom top-up can be from €1 to €20,000, or its equivalent in the currency you pick at the day's rate. We accept payment in Euro (EUR), US Dollars (USD) and Japanese Yen (JPY); you select your currency with the currency selector in the site header, and you are charged in the currency shown to you at checkout.
Credits are digital content added to your balance as soon as your payment succeeds. Before you pay, the checkout asks you to confirm that you want them added immediately; we record that confirmation with your payment. Unused credits from a purchase stay refundable within 14 days of it. Your statutory rights are set out in our Refund Policy.
Booking. In your dashboard (Stylist) you choose a session type, a date and time, the occasion, preferred stores, a budget and any notes. The credits for that session type are deducted from your balance when you book, and the booking appears under Booked Sessions with the status “Pending”.
How the session is delivered. Your booking, together with your account email address, is passed to our styling team. A member of the team contacts you by email at that address to confirm your stylist and to agree the time and the way the session will be held; the booking's status then changes to “Confirmed”. MIRRR does not have in-app chat or video calling, so sessions are not held inside the platform. Try-ons of garments your stylist suggests are made in MIRRR in the usual way and use credits from your balance.
Cancellation and refunds. While a booking is Pending you can cancel it yourself under Booked Sessions, and its credits go straight back to your balance. Once it is Confirmed, free cancellation is available up to 24 hours before the session through our contact form. If we cannot match you with a stylist for your selected time, we cancel the booking and return its credits to your balance. See also our Refund Policy.
You retain ownership of all photos you upload. By uploading photos, you grant us a limited licence to process and store them solely for the purpose of providing the service. We do not use your photos to train AI models. You may delete your photos at any time.
Images generated by MIRRR are AI-generated content. While we strive for photorealistic accuracy, results may vary. Generated images carry an invisible digital watermark that identifies them as AI-generated. You may use the images you generate for any lawful purpose, including commercial use.
MIRRR does not offer a public API. The service is provided through the website only. You may not access it by automated means such as scripts, bots or scrapers, and we may suspend accounts that do.
You may not use MIRRR to: generate content depicting minors; create non-consensual intimate imagery; infringe upon the intellectual property rights of others; engage in fraud or deception; or violate any applicable law. We reserve the right to terminate accounts that violate these terms.
The service is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the service. Our total liability shall not exceed the amount you have paid to us in the 12 months preceding any claim.
If something has gone wrong, tell us through our contact form and choose “Complaint”. You get a reference number as soon as the message is sent, and we reply to the email address you give. Please include your account email and, for a payment, the transaction ID shown in your Wallet. You can also write to us at Scaleon Digital Ltd, Dept 6763, 196 High Road, Wood Green, London, N22 8HH, United Kingdom.
If you are not satisfied with our reply, UK consumers can get free advice from Citizens Advice, and consumers in the EU from the European Consumer Centre in their country. You also keep any right you have to take the matter to a court or consumer body in the country where you live. The EU Online Dispute Resolution (ODR) platform closed in July 2025 and is no longer available.
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales. If you are a consumer, this does not take away any mandatory protection you have under the law of the country where you live, including your right to bring proceedings there.
For questions about these Terms, contact us through our contact form or write to Scaleon Digital Ltd, Dept 6763, 196 High Road, Wood Green, London, N22 8HH, United Kingdom.