Legal

Payment Policy

Last updated: September 2026

1. Currency & Pricing

MIRRR accepts payment in Euro (EUR), US Dollars (USD) and Japanese Yen (JPY). You choose your currency using the selector in the site footer, and all prices displayed on the platform are in the currency indicated at the time of purchase — the amount shown at checkout is the amount charged to your card, in that same currency. Prices are set independently in each currency rather than converted at a daily exchange rate, so the price you see is fixed and does not move with the market. Your card issuer may apply its own conversion or cross-border fee if the currency you select is not the currency of your account; that fee is set by your bank and is outside our control.

You may buy credits as a bespoke quantity at the per-credit list rate, or as one of our credit packs, which carry a better rate at larger volumes.

2. Payment Methods

We accept Visa and Mastercard credit and debit cards. All payments are processed securely, and we never store your full card details on our servers.

3. Credit Purchases

Credits are added to your account instantly after successful payment. You may purchase between 10 and 10,000 credits per transaction as a bespoke amount, or up to 25,000 credits in a single credit pack. There is no limit on the number of transactions per day. Credits never expire and are non-transferable between accounts.

4. Invoices

An invoice is generated for every purchase and can be downloaded from your Wallet page in the dashboard. Invoices include the transaction ID, date, credit amount, and the amount charged together with the currency it was charged in.

5. Failed Payments

If a payment fails, no credits will be added to your account. You will not be charged. Common reasons for failure include insufficient funds, expired cards, or bank-side restrictions. Please contact your card issuer if problems persist.

6. Personal Stylist Sessions

Stylist sessions are paid with credits from your existing balance. Credits are deducted at the time of booking. If you cancel more than 24 hours before the session, credits are fully refunded to your balance. See our Refund Policy for details.

7. Contact

For payment-related inquiries, contact us at billing@mirrr.space.